On this page you will find answers to the most common questions about the DOLFIN platform, DOLFIN membership, and our training programs. If you have a question that is not solved below, consider submitting it to support@dolfin.org.
The Dedicated Online Financial Integrity Network (DOLFIN) is an e-learning platform and online workspace that offers comprehensive Counter-Illicit Finance (CIF) and Financial Crimes Compliance (FCC) educational resources and risk management tools to mitigate your institution’s FCC risk. DOLFIN delivers training, testing, certification, and continuing education solutions to meet enterprise-wide risk management needs in an intuitive and easily deployed user interface.
DOLFIN reflects the expertise of senior financial crimes risk and compliance professionals, including experts who spearheaded the post 9/11 counter-illicit finance regime in the United States and globally. We have our pulse on evolving illicit financing risks and corresponding global standards and regulatory expectations. With DOLFIN, you can upskill your teams, cross-train your staff, and maintain the knowledge to address enterprise-specific risks.
AskFIN is an innovative AI-powered tool aimed at reimagining how financial integrity professionals experience and interact with compliance content by providing quick, clear answers to questions related to AML/CFT, sanctions, and other financial integrity topics. Built to support financial integrity professionals in their day-to-day jobs, AskFIN provides just-in-time learning, enhances productivity, and helps users to stay current on the latest regulatory developments and compliance requirements.
AskFIN integrates cutting-edge technology with the largest and most credible library of financial integrity resources, DOLFIN® (Dedicated Online Financial Integrity Network). Users ask a question and the AskFIN platform generates responses from trusted sources, all within a secure environment.
Organizations can also add their own policy documents for AskFIN to query and curate responses based on unique organizational processes and procedures. As the financial integrity mission is global, AskFIN was built with multilingual capabilities, meaning users can ask a question in any language and receive a localized answer in seconds, ideal for international teams.
Some examples of Ask FIN-powered research and workflows:
Search for content with ease: AskFIN makes it easy to find the content you need on the DOLFIN platform, saving you time and effort.
Stay up-to-date: Keep up-to-date on the latest developments in financial crime risk management with AskFIN, leveraging both evergreen content and daily news on all topics financial crime.
Workflow assistance: AskFIN can also provide workflow assistance – such as drafting briefs for senior leadership or drafting a training outline for a multi-day AML/CFT training — helping you to streamline your processes and improve your efficiency.
Prepare for exams: With AskFIN, you can prepare for exams with confidence, knowing that you have access to the most up-to-date and comprehensive content available.
What is the AskFIN BETA and can I join the program?
The AskFIN BETA program launched in August 2024, with a limited number of participants to provide feedback on the capability and help shape the product roadmap for future development.
The BETA program is currently by invitation only, but you can email support@dolfin.org to indicate your interest to be considered for a future early access program.
When will AskFIN be available for purchase?
AskFIN is available now in early BETA and will be available via subscription in Q1 2025.
Enterprises interested in seeing a demo of AskFIN and discussing pricing, can contact contact@finintegrity.org.
I am a member of the BETA program; how do I contact support for help with AskFIN?
Please reach out to our support team via support@dolfin.org.
The financial integrity community includes:
DOLFIN currently offers fully customizable training, testing, and certification services on a full range of FCC/CIF topics to private and public-sector clients around the world, including:
DOLFIN allows enterprises to quickly and easily configure e-Learning programs tailored to their specific needs. We can partner with you to design E-Learning Plans that will guide your users through a dynamic learning experience that includes written, audio, and video content, as well as knowledge checks and tests fully customizable to your enterprise needs.
E-Learning Plans are curated guides that provide role-specific or topic-specific training, continuing education, and other resources to help enterprises mitigate compliance risks. Supervisors can assign ELPs designed by DOLFIN’s financial integrity experts and/or create custom ELPs for their staff based on DOLFIN content, their own material, or a combination of both.
ELPs are assigned a specific number of hours of learning so that users and supervisors can monitor continuing education completion. ELP completion reports are available to supervisors for immediate download.
The DOLFIN Training Center delivers courses, E-Learning Plans, and tests. The platform currently offers a foundational AML course and a foundational U.S. Sanctions course with more courses on the way. DOLFIN also offers multiple E-Learning Plans and empowers supervisors to go beyond what is provided and build out their own plans for their staff. By leveraging the materials in the DOLFIN Resource Center, E-Learning Plans can be developed to cover a vast array of topics and targeted scenario-based training. Topics might include:
The following E-Learning Plans are currently available on DOLFIN:
Supervisors can also create customized ELPs for their staff. Please reach out to your Relationship Manager for more information on enlisting the DOLFIN team to create custom ELPs specific to your institution’s needs.
How often will I need to re-certify, and what are the requirements for recertification?
Recertification is required every three years. In order to recertify the Certified Risk Management Specialist – Global Sanctions (CRMS-GS), the Certified Risk Management Specialist – Russia Sanctions (CRMS -RS), or the Certified Risk Management Specialist – Targeted Financial Sanctions (CRMS-TFS) credential, you must maintain an active DOLFIN membership and meet 30 Continuing Education (CE) credit requirements within a three-year cycle. We do not charge recertification fees.
What qualifies for continuing education (CE) credit towards my recertification?
The following types of activities qualify for CE credits towards maintaining the CRMS-GS, CRMS-RS and CRMS-TFS certifications so long as they occur after you pass the certification exam and are related to sanctions, AML/CFT, or other financial integrity topics.
How will my CE credits be tracked and recorded?
CE credits earned from training DOLFIN (courses, e-learning plans, webinars, and instructional videos) are automatically tracked based number of minutes (50 minutes = 1 CE credit) and applied to your recertification.
DOLFIN’s Community Center is the premier online collaboration space for the financial integrity community. It includes:
Stay tuned for more updates as we seek community input on the development of this exciting aspect of DOLFIN Academy.
Enterprise subscription to DOLFIN include the following support services at discounted rates:
To access DOLFIN you will need:
We perform regular testing of DOLFIN using desktop computers, tablets and mobile devices on the following operating systems and internet browsers. If you have trouble accessing DOLFIN or content on DOLFIN, please contact our support team at support@dolfin.org.
Some videos on DOLFIN require authentication with our video hosting platform (Panopto). DOLFIN will attempt to automatically log you into Panopto, however if you have pop-ups blocked or restrictive cookie settings, you may have to click on the video item to login. Please ensure you are using Google Chrome, Mozilla Firefox, Safari or Microsoft Edge, and that you are not using incognito or private browsing mode.
To experience the full range of resources in DOLFIN, you will require access to the following sites (you may have to request these be whitelisted by your IT organization):
Email filtering can also occur at the institutional level with enterprise email filtering systems. Please reach out to your IT team and request that emails from support@dolfin.org, no-reply@dolfin.org, and dolfin.media@archintel.com are added to your enterprise whitelist for incoming emails. Feel free to have your IT team reach out to us at support@dolfin.org if needed.
Some videos on DOLFIN require authentication with our video hosting platform (Panopto). DOLFIN will attempt to automatically log you into Panopto, however if you have pop-ups blocked or restrictive cookie settings, you may have to click on the video item to login. Please ensure you are using Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge and not using incognito or private browsing mode.
If DOLFIN is not rendering correctly in your browser or not loading at all, please:
If you are still having difficulties viewing the site, please reach out to us at support@dolfin.org.
DOLFIN is both a content management system (CMS) and a learning management system (LMS). DOLFIN can deliver and track enterprise learning, training and certification, but the platform can also compliment your existing LMS by delivering you content (library resources, on demand webinars, policy alerts and best-in-class courses) that you provide to users via your existing LMS. For more information contact us at support@dolfin.org.
To add a bookmark to material on DOLFIN:
To review your previously saved/bookmarked materials, please:
Some FIN Library resources might have a badge that marks the resources as “New” or “Updated”.
The DOLFIN Team has created a dedicated Support Page to help with client onboarding and new platform updates. The Support page can be accessed by clicking the Question Mark Icon on the DOLFIN Toolbar.
The Support page highlights and explains:
The DOLFIN Daily Digest delivers a comprehensive news brief to your desk every morning on global AML/CFT, sanctions, export controls, ABC, and other financial integrity developments. It helps compliance professionals monitor regulatory developments, enforcement actions, and related news in the industry, from around the world.
A DOLFIN Membership ensures ongoing access to the DOLFIN platform. You may receive access to DOLFIN through your enterprise or through a DOLFIN membership. A DOLFIN membership can be purchased in the DOLFIN Shop. Current membership rates are $20/month or $220/year. When you purchase a certification, you are required to commit to a three-year DOLFIN membership. You will be charged the first year on sign up ($220) and the following years on the anniversary of your purchase.
Some programs come with a dedicated period of access to DOLFIN, and no ongoing membership commitment. Once your access period has expired, you can purchase a membership to maintain your access. An example of this would be the Preparation course for CNBV Certification in AML/CTF provided by the Institute of Financial Integrity in partnership with Mcrell Associates.
The CRMS-GS program comprises a self-study e-Learning Plan (ELP) with a final exam. The ELP comprises five Blocks of Learning:
To pass the exam, you must get a score of 75%. Exam retakes can be purchased in the DOLFIN store.
Learning Objectives. The CRMS – RS Program equips participants with the expertise, skills, and judgment they need to understand:
Benefits.Through expert training, testing, and certification, the CRMS – RS Program provides the following benefits to its participants:
The testing and certification elements of the program enable participants — whether from jurisdictional authorities or private and non-profit sectors — to demonstrate core competencies in assessing and managing risks related to sanctions against Russia.
The CRMS-GS program comprises a self-study e-Learning Plan (ELP) with a final exam. The ELP comprises five Blocks of Learning:
To pass the exam, you must get a score of 75%. Exam retakes can be purchased in the DOLFIN store.
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